FAQ

Welcome to CAN I GET IT IN BLACK! Here are some common questions and answers to help you navigate & understand our services to ensure you have a seamless shopping experience on our website:

How do I create an account on CAN I GET IT IN BLACK?

To create an account, click on the Sign Up or Register button on the top right corner of the homepage.

Fill in the required information, such as your name, email address, and password, then click Create Account.

How do I place an order?

To place an order, simply browse our products and select the items you wish to
purchase. Click on the Add to Cart button for each product you want. Once you've
finished shopping, proceed to the checkout page, where you can review your order,
enter shipping information and confirm your order.

What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal as payment methods. All
payments are processed securely through trusted payment gateways.

Do you ship internationally?

Yes, we offer international shipping to many countries. During the checkout process,
you can select your country from the drop-down menu to see if we ship to your
location, if not look out for it soon!

How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen.
Typically, orders are processed within 1-3 business days and delivered within 1 to 5
business days. You can find more detailed information in our Shipping Policy.

Do you offer free shipping?

Yes, we offer free shipping on orders over £100 to specific locations, if applicable.
Please check our Shipping Policy for more details.

Can I track my order?

Yes, you will receive a tracking number via email once your order has been
dispatched. You can use this tracking number to monitor the status of your shipment.

What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you
can return the item(s) within 28 days of receipt for a refund or exchange. For more
details, please refer to our Returns and Refunds Policy.

How do I request a return or exchange?

To initiate a return or exchange, please contact our customer support team at
info@canigetitinblack.com They will guide you through

Do you offer promotions or discounts?

Yes, we occasionally run promotions and offer discounts on our products and
services. Keep an eye on our website and subscribe to our newsletter to stay
updated on the latest offers.

Is my personal information safe on CANIGETITINBLACK.COM?

Yes, we take the security of your personal information seriously. Our website
employs advanced encryption and security measures to protect your data. For more
details, please read our Privacy Policy.

Do you offer gift cards?

Yes, we offer electronic gift cards that can be purchased on our website!

How can I contact customer support?

For any inquiries, concerns, or assistance, you can contact our customer support
team at info@canigetitinblack.com We are here to help and will respond to your
queries promptly.

We are available during the following working hours to help you:
Monday to Friday
8am – 8pm
Saturdays
9am – 4pm
Sundays (including bank holidays)
2pm – 6pm

Can I unsubscribe from your newsletter?

Yes, you can unsubscribe from our newsletter at any time. Click on the
Unsubscribe link at the bottom of the newsletter email, and you'll be removed from
our mailing list.
If you have any other questions or need further assistance, please don't hesitate to
contact us. We're here to make your experience on CAN I GET IT IN BLACK
enjoyable and smooth. Thank you for visiting our website!